Contact
Get in touch with GP-Hubs
You can contact us without creating an account. For sensitive medical details, use secure messaging in your patient portal.
General enquiries, orders and refunds
For account help, payments, delivery, cancellations, privacy requests and complaints, email our support team. Include your request reference if you have one.
Clinical enquiries
For questions about treatment or a safeguarding concern, contact the medical team. Do not send photographs, identity documents or detailed health information by ordinary email; use your secure portal for sensitive information.
Write to us
HOSPITALNOTE LTD trading as GP Hubs. Company number 13267323. Registered office: Unit 5 Red Lion Court, Alexandra Road, Hounslow, England, TW3 1JS.
This is our registered office, not a medicine returns address. Contact us for instructions before returning any medicine.
Urgent help
Email and portal messages are not emergency services. Call 999 in an emergency or use NHS 111 for urgent medical advice. Do not wait for an email or portal response.